Supporting You Is Our Business

GeoKnowledge is committed to providing rapid and effective support.  Technical support is delivered via phone, email or goToMeeting hosted interactive web-based meetings.    In all cases we strive to resolve your issues as fast as possible so that you can continue with your work with minimal interruption.

Training provides an important complement to issue-focused support.  Training is also directed at providing you with an understanding of the fundamentals of assessment methods and approaches.

We value your inputs and support.  They have been critical for the development of effective tools and tool options. 

The yearly User Forums is a main setting for systematic feedback on existing tools and for ideas on how we should extend and enhance GeoX.  Focused User Forums provide a means for getting more detailed and systematic inputs on specific major enhancements and new functionality.

Maintenance and Technical Support
Details on the services provided with an active maintenance and technical support contract.
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